Southern Frills Clothing Boutique Shipping & Return Policies

Returns are only accepted for items that are returned under the following conditions:

Items can be returned to Southern Frills for Southern Frills store credit only. Store credit will be issued to you in the form of a personalized code for the specific amount of the transaction. The store credit expires 90 days from the date of issuance.
Returns must be postmarked to our address no later than 10 days from the date the item was delivered to you. (Example: If your package arrives on January 1^st, then it must be postmarked as shipped back to Southern Frills by January 11th in order to receive a refund of store credit at Southern Frills).
Returned unworn and un-washed and not damaged or altered after receipt. Items returned with signs of wear, deodorant, makeup stains, etc. or distinct smells of smoke, will not be accepted for a refund.
If by error, you receive a damaged item, you will receive a refund and re-turn shipping will be handled by Southern Frills. Damages must me reported to info@southernfrillsva.com within 2 days of receipt of package.
Shipping fees are non-refundable unless there was an error on our end.
Please allow up to 5 business days for your return to be processed once it’s received by Southern Frills.
Lastly, anything purchased at a discounted price or during a store sale is a FINAL SALE and is not eligible for return or refund of any kind.
Your completed order constitutes your agreement to our Terms & Conditions for returns.

Shipping Policy:

$5 flat rate shipping. Orders process and ship within 48 hours of the completed transaction.
Return shipping for store credit is the responsibility of the buyer. Shipping is non-refundable unless there was an error on our end.