- Returns for Southern Frills purchases will be accepted for a full refund within fifteen (15) days of the date of purchase, or within 15 days from the date you receive your order, if the merchandise was shipped to you.
- Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.
- We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage. Damages must be reported within 2 days of receiving merchandise or it cannot be returned.
- Gift cards, jewelry, sunglasses, hats, bralettes, and camisoles are final sale and may not be returned or exchanged.
- All SALE items cannot be returned, refunded or exchanged.
- Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.
All Southern Frills U.S. orders over $50 receive FREE SHIPPING! At this time we only offer Standard Shipping via USPS. Standard Shipping takes 3-5 business days to arrive. Please allow 1-2 standard business days for order to be processed and shipped. You will receive an order confirmation email once your order has been shipped that will include a USPS tracking code for your convenience.
Return shipping fees are the responsibility of the buyer.
- Southern Frills gift cards expire 6 months from the date of purchase.
- Southern Frills gift cards purchased in-store are only applicable for in-store purchases and my not be used online.
- However, online gift cards are available and may be purchased online. Again, online gift cards are only valid for online purchases. We apologize for any inconvience this may cause.